Howard Hanna Real Estate Services
Commercial Property Manager
Property Management - Cleveland, OH - Full Time
Job Summary: The Property Manager is responsible for the day-to-day management of office, industrial and retail properties through implementation of policies, procedures and programs required by the management agreement. The individual will interact with senior management, building staff, support team, service providers, clients and tenants. The Property Manager must be able to handle emergency situations and tenant complaints with tact and diplomacy. The individual must ensure that the property(s) is improved or maintained in a state of good repair with emphasis on a positive and timely response to the concerns and needs of the occupants, government agencies and property(s)’ owners.
Essential Job Duties:
- Direct, motivate and evaluate building staff and service providers to ensure property(s) is improved and kept in a state of good repair.
- Establish budget parameters or expense limits as directed by client (property owner or mater leaseholder).
- Ensure tenant service requests for repairs, maintenance, improvements and lease administration are answered timely, completely and accurately with appropriate customer service.
- Work with the leasing team to minimize vacancies and prepare vacated units for showing.
- Determine preventative maintenance and daily service specifications, standards and repair parameters.
- Conduct RFP processes, including bid analysis, negotiation and vendor selection.
- Prepare and submit purchase orders to make repairs, provide preventative maintenance or improve the property(s).
- Conduct regular property inspections to ensure that staff and service providers are adhering to performance standards. Make necessary adjustments.
- Participate in inspections and property walk-through with government agency, financial and risk management personnel.
- Ensure that regular, periodic fire and life safety inspections are conducted and conform to guidelines set by local and State authority law.
- Review, abstract and administer tenant leases.
- Develop capital requirements and budget.
- Review and approve CAM (operating expense) reconciliations and be able to explain to tenants when requested.
- Ensure tenant correspondence and agreement files, including certificates of insurance are current.
- Lease administration and rent collections,
- Budget and variance reporting, tenant correspondence, and budget preparation.
Skills, Education and Experience:
- High School diploma required; college degree preferred.
- 3 years’ experience required.
- Must be skilled with Microsoft Office Suite, Internet.
- Property Management software (MRI) knowledge a plus.
- Strong administrative and customer service background a must.
- Broad understanding of financial terms and principles.
- Sefl-motivated, with the ability to work unsupervised and prioritize workload.
- Very organized and detail oriented.
- Strong organizational and communication skills (both oral and written).
- Ability to work within a team environment and able to adapt to changes quickly in a fast-paced environment.
May perform other duties as required.
Job Type: Full-time
Job Location:
- Cleveland, OH
Required Education:
- High school or equivalent
Required Experience:
- Property Management: 3 years
Required license or certification
- Real Estate License
Hanna Holdings, Inc. affiliates and assigns are committed to providing equal employment opportunity to all employees and applicants for employment regardless of such factors as race, color, religion, sex, national origin, age, veteran's status or disability. The Company abides by all local, state and federal laws and regulations affecting the hiring of employees.
